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IT Service Desk

The Service Desk enables the goals of the university and its stakeholders with a variety of services and resources.

Need Assistance? Contact the Service Desk:

Manage Your Password

Go to if you forgot your password or need to change or unlock your password.

Visit the Technology FAQ webpage for information about your username and initial password.

Review instructions for password tool enrollment and management.
Tip: Set your password notification preferences in the Account Management section of the password management site.

Connect to Wi-Fi

2022-2023 Recommended Computer Purchase Specifications: Use the information in this document to make an informed decision about university and grant funded computer purchases to ensure compatibility and competitive pricing. These are recommended computer specs. Higher computer specs (e.g., more memory, faster processor, larger storage capacity, etc.) are encouraged depending on your computing needs.

2022-2023 Minimum Computer Support Standards: Computers that do not meet these standards will need to be updated. Computers that cannot be updated to meet these standards will be disconnected from the university network and will need to be replaced.

KUMO: Students, use this in a Morgan State computer Lab! Save your files directly to your Google Drive from a Morgan computer. Start at View written instructions.

Rainbow - Communications/Phone App - Visit the Help Center

Additional Links and Resources