Division of Information Technology (DIT) Service Desk

The Service Desk enables the goals of the university and its stakeholders with a variety of services and resources.

Need Assistance? Contact the Service Desk:

In response to COVID-19 and social distancing requirements, Service Desk phone services will continue during normal business hours (M-F, 8am-5pm) from remote locations with limited staff and phone capabilities. Please consider sending an email to ServiceDesk@morgan.edu or leaving a voicemail message.

Manage Your Password
Go to https://mypassword.morgan.edu if you forgot your password or need to change or unlock your password.
Visit the Technology FAQ webpage for information about your username and initial password.
Review instructions for password tool enrollment and management.
Tip: Set your password notification preferences in the Account Management section of the password management site.

Access the Software Library

Connect to a desktop in the Virtual Computer Lab (VCL) - STUDENTS ONLY

View the DIT Service Catalog

Connect a TV or Gaming Console to the MSU Network

Connect to Wi-Fi

Recommended Computer Purchase Specifications

Minimum Computer Support Standards (for university-owned equipment only)

KUMO: Students, use this in a Morgan State computer Lab! Save your files directly to your Google Drive from a Morgan computer. Start at http://cloudstorage.morgan.eduWritten instructions.

Rainbow - Communications/Phone App - Help Center

Additional Links and Resources