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Information Technology

Mobile Device Instructions & Tips

How do I backup the contents of my iPhone to iCloud?

  • Open Settings.
  • Tap on Name/Apple ID at the top of the Settings page.
  • Scroll down to your listed devices and tap the device you are using.
  • Tap "iCloud Backup" and then tap "Backup Now."
  • Follow the on-screen instructions to complete the process.

How do I copy contacts from my old MSU phone to my new MSU phone?

  • iPhone Users:
    • Connect to Wi-Fi.
    • Tap Settings and select your name. If prompted, login with your Apple ID.
    • Tap iCloud, then tap iCloud Backup.
    • Turn on the iCloud Backup toggle switch, then select Back Up Now.
    • The iPhone uploads your contacts and other data to iCloud. This backs up the entire iPhone so it may take a while.
    • In the Apps & Data screen, choose Restore from iCloud Backup and follow the prompt to finish restoring the iPhone back up to copy contracts from your old phone to the new one.
  • Android Users:
    • Open the Contact app.
    • Tap Menu, tap Settings, then tap Export.
    • Choose one or more accounts from which you want to export contacts.
    • Tap Export to .vcf file
  • Transfer data from an old to new Android via Samsung Smart Switch
    • Open Settings.
    • Tap Backup & Reset, then tap Backup My Data.
    • Tap on the upper right-hand corner to turn it on.
    • Follow the instruction to back data up to your Google account and wait for it to complete.
  • New Android Device
    • Open Settings and tap Backup & Reset.
    • Automatic restore.
    • When you sign into Morgan email the data will transfer to the new device provided you already backed up to your Google account.

How do I remove a device from iCloud?

  • In Find My iPhone on, click All Devices, then select the device you want to erase. If you don't see All Devices, it's because you've already selected a device, Click the name of the current device in the center of the toolbar to access the Devices list, then select a new device.
  • Erase the device. Because the device isn't lost, don't enter a phone number or message. If the device is offline, the remote erase begins the next time it's online. You will receive an email when the device is erased.
  • When the device is erased, click Remove from Account.

How do I remove my iCloud account from my MSU Apple device?

  • Go to Settings > [your name] > Find My, then turn off Find My [device]. Enter your Apple ID password, then tap Turn Off.