Housing Clearance FAQ

Fall 2026 Housing Clearance FAQ

What does Housing Clearance mean and why is it important?
Housing Clearance refers to the steps students who have successfully completed the housing application process must take to be eligible to receive a housing assignment in University managed housing. There are two required steps to Housing Clearance and the deadlines differ for newly admitted and continuing students.

Step 1-Full-Time Registration

- Continuing/returning students must be registered for 12 or more credits by June 1, 2026. Students who are not registered full-time by June 1 will lose their housing assignment at that time and will only be eligible for the waitlist.
- Newly admitted students must be registered for 12 or more credits by July 31, 2026

Only students who meet the full-time registration requirement by their deadline move on to Step 2.

Step 2-Financial Clearance

All students (new and continuing) must be financially cleared or have made satisfactory financial arrangements for tuition, fees, room and board by August 3, 2026.
Students who do not complete both steps by their required deadlines will lose their housing assignment and may add themselves to the housing waitlist. Students on the waitlist are not guaranteed housing.

When is my bill due? What happens if I am unable to pay by the due date?
Bills for pre-registered students are due August 3, 2026. Students who meet their full-time registration deadline (June 1 for continuing/returning students; July 31 for new students) must be financially cleared--meaning paid in full or having satisfactory financial arrangements for tuition, fees, room, and board--by August 3, 2026.

Students who do not meet the August 3 financial clearance deadline will have their housing assignment released and may add themselves to the waitlist. Housing is not guaranteed for waitlisted students.

How do I know what my bill is?
All billing is delivered electronically via WebSIS/Student Self-Service. Bills are generated once you register for courses and may go up or down due to many factors, including changes in the number of credits you are registered for, room/board selections, health insurance waivers (Available July 1, 2026), or adjustments to your financial aid award. Students are encouraged to check their account in WebSIS/Student Self Service regularly. You can view your current account information, including financial aid and the amount due, by selecting Account Detail for Term in WebSIS/Student Self-Service. Please note that for a variety of reasons, it is possible that all offered financial aid may not show on this screen. If you are unsure about your balance, email billing@morgan.edu for assistance-be sure to include your student ID number.

How do I pay my bill?

Online: Pay securely online through WebSIS/Student Self-Service using TOUCHNet. Use the Pay Now function; no additional fees are charged for this service.
By phone or in person: Cashier’s Office: Monday through Friday from 9am - 4pm. Phone: call 443-885-2051
By mail: Personal checks, cashier’s checks and money orders can be mailed to:

Morgan State University
Office of the Bursar
1700 E Cold Spring Lane
Baltimore, MD 21251

Do not mail cash.
Returned checks under $1,000.00 incur a $25 fee; over $1,000 incur a $50 fee and may affect enrollment if not resolved by the deadline.

What if I cannot pay my full bill right now?
There are many options to assist you in making satisfactory financial arrangements by the August 3 deadline. Processing times vary, so begin these steps early.
Options for Financial Clearance: (Specific options will vary depending on each student’s particular circumstances)

Complete 2026-2027 FAFSA (If eligible)
Submit Outside Scholarship Award Letters to scholarshipsandgrants@morgan.edu
Apply for a Parent Plus Loan
Apply for Alternative Loans
Set up an Interest-Free Payment Plan through Cashnet/Transacthttps://commerce.cashnet.com/morganpay. Note: CASHNET does not receive your balance information from the University; you must enter the amount based on your balance due information from WebSIS/Student Self Service.
Apply for Institutional Aid The University may be able to offer need-based institutional financial assistance to undergraduate students who have accepted all offered aid, including loans/Parent Plus loan, and still owe a balance.
Complete Tuition Waivers
Submit Third Party Agreements to thirdparty@morgan.edu Includes Tuition Assistance Vouchers, Purchase Orders, 529 College Savings Plans, Military benefits, Maryland Prepaid, Education IRAs, Financial Guarantees, etc. Email to thirdparty@morgan.edu; paper copies can be mailed to Morgan State University, Office of the Bursar, 1700 E Cold Spring Lane, Baltimore, MD 21251, or faxed to 443-885-8264. If you have received official written notice from the agency processing the payment that there will be a delay, forward that documentation to the Office of the Bursar immediately. Note: Include the student’s MSU ID number on all documents. Also, Tuition Reimbursement Plans based on academic performance are not acceptable Third Party Agreements.
Submit Military/VA benefit information
Complete Student Health Insurance Waiver If you have your own comparable insurance coverage and wish to waive your student insurance, please visit the waiver portal by clicking www.morgan.edu/studenthealthinsurance; look to the top left side of the page, select “Student Waive/Enroll,” and follow the prompts. Should you have any questions, please email healthcenter@morgan.edu.
Pay your bill online, in person, or via mail
- Click here to access the billing and payment information website
- Add an authorized user to be able to view and pay your bill in TouchNet

What if I am on the waitlist for Housing?
While we cannot guarantee that students on the waitlist will ultimately receive a housing assignment, we want to ensure you are prepared should a space become available.

Returning and Transfer Students on the waitlist must be registered full-time (12 or more credits) before they can be offered a self-selection notification. If a space opens and a student is not registered full-time at that moment, the student will be marked inactive and the Office of Residence Life and Housing will offer the space to the next student on the waitlist. The inactivated student will need to make themselves active again to remain on the waitlist.

First Time Freshmen Students on the waitlist must be registered full-time (12 or more credits) before they can be assigned by departmental staff. If a space opens and a student is not registered full-time at that moment, the student will be marked inactive and the Office of Residence Life and Housing will assign the space to the next eligible student on the waitlist. The inactivated student will need to make themselves active again to remain on the waitlist.

Students on the waitlist should make satisfactory financial arrangements to cover the potential cost of tuition, fees, room, and a meal plan. As a suggestion, we recommend using the highest off-campus rate when estimating your potential costs to ensure you can move quickly through the financial clearance process regardless of where you are assigned. If a student on the waitlist is offered a space and completes the self-selection process, they will have 10 business days from the date of self-selection to get financially cleared before losing the space. Note: As the semester approaches, this clearance window may be shortened.

What if I need to cancel my Housing?
Students who decide to cancel their housing must complete a Housing Contract Release Form available here.

How will the University communicate information to me about billing, payment, financial aid, housing assignments, and other important matters related to my housing clearance?Students are expected to check their WebSIS/Student Self-Service accounts regularly. Additionally, the Offices of Residence Life and Housing, Financial Aid, Bursar, Registrar, and numerous other offices regularly send important information to your Morgan email address. Use of your Morgan email address is required for communication with Morgan offices. Please check your Morgan email daily!

What if I have additional questions?
Please contact the appropriate office directly. All offices attempt to respond to inquiries within 3 business days, though response times may be longer during peak periods.

For financial aid, institutional aid, scholarship matters etc. - https://www.morgan.edu/financialaid or finaid@morgan.edu;
For billing and payment matters - https://www.morgan.edu/bursar or bursar@morgan.edu;

For housing matters - https://www.morgan.edu/residencelife or reslife@morgan.edu;

For advising matters or to obtain registration pin - students may contact their academic advisor or email advising@morgan.edu;

For inquiries about registration - https://www.morgan.edu/office-of-the-registrar/records-and-registration-services/registration or registration@morgan.edu;

For information regarding Bear Books/First Day - https://www.morgan.edu/bearbooks; bookstorecustomercare@bncollege.com; 1-844-9-EBOOKS (1-844-932-6657) or (443) 885- 3075; or open a ticket online https://tinyurl.com/customercarerequest.

Unsure where to send your question? Email Enrollment Management and Student Success (EMASS) at emass@morgan.edu and your inquiry will be routed to the correct office.