In addition to Morgan's complaint process, students may also file a complaint with the Maryland Higher Education Commission (MHEC).
MHEC's student complaint process provides that:
- A student must first exhaust the complaint/grievance procedures established by the institution.
- Specific types of complaints are handled by different agencies or organizations. A student must submit a complaint to the appropriate agency or organization.
- Complaints involving alleged violations of the Education Article or Code of Maryland Regulations (COMAR) Title 13B Maryland Higher Education Commission, or a Private Career School's own written institutional policies, may be submitted to MHEC.
- A complaint pertaining to matters other than those addressed in the Education Article or COMAR Title 13B, or pertaining to the institution's approved policies, will not be entertained by MHEC, nor will it be referred to another agency or organization.