Providing good customer service to our Morgan customers has become an expectation in today's higher educational environment. Customer service is a series of activities designed to enhance the level of customer satisfaction. Customer service training is offered at many of our colleges and universities in the United States. The concept of customer service involves more than working with a single department or a handful of individuals. Providing a true service-centered environment is everyone's job. Here at Morgan State University, we are committed to providing excellent customer service to our students, alumni, potential students, co-workers, parents and other stakeholders. Our motto is "Excellent Customer Service Matters at Morgan."