Mobile Device Instructions & Tips

  • How do I copy contacts from my old MSU phone to my new MSU phone?
    • iPhone Users:
      • Connect to Wi-Fi.
      • Tap Settings and select your name. If prompted, login with your Apple ID.
      • Tap iCloud, then tap iCloud Backup.
      • Turn on the iCloud Backup toggle switch, then select Back Up Now.
      • The iPhone uploads your contacts and other data to iCloud. This backs up the entire iPhone so it may take a while.
      • In the Apps & Data screen, choose Restore from iCloud Backup and follow the prompt to finish restoring the iPhone back up to copy contracts from your old phone to the new one.
    • Android Users:
      • Open the Contact app.
      • Tap Menu, tap Settings, then tap Export.
      • Choose one or more accounts from which you want to export contacts.
      • Tap Export to .vcf file
    • Transfer data from an old to new Android via Samsung Smart Switch
      • Open Settings.
      • Tap Backup & Reset, then tap Backup My Data.
      • Tap on the upper right-hand corner to turn it on.
      • Follow the instruction to back data up to your Google account and wait for it to complete.
    • New Android Device
      • Open Settings and tap Backup & Reset.
      • Automatic restore.
      • When you sign into Morgan email the data will transfer to the new device provided you already backed up to your Google account.

  • How do I remove a device from iCloud?
    • In Find My iPhone on iCloud.com, click All Devices, then select the device you want to erase. If you don't see All Devices, it's because you've already selected a device, Click the name of the current device in the center of the toolbar to access the Devices list, then select a new device.
    • Erase the device. Because the device isn't lost, don't enter a phone number or message. If the device is offline, the remote erase begins the next time it's online. You will receive an email when the device is erased.
    • When the device is erased, click Remove from Account.

  • How do I remove my iCloud account from my MSU Apple device?
    • iOS13 or iPadOS: Go to Settings > [your name] > Find My, then turn off Find My [device]. Enter your Apple ID password, then tap Turn Off.
    • iOS 12 or earlier: Go to Settings > [your name] > iCloud, then turn off Find My [device]. Enter your Apple ID password, then tap Turn Off.