Office of Telecommunication Services
The Office of Telecommunication Services is located in the Montebello Complex, Lower Level - Room C-07 and is responsible for providing the communication network for the University. The many facets of communication services include, local dial tone and wireless vendor contracts, issuance of Cell Phones, Air Cards, and IPads, for faculty and staff as well as Manage the University Post Office.
The primary scope of the operation of Telecommunication Services is to provide affordable communication designs at the lowest possible cost to the University, and to enhance the current services and satisfy expansion growth. Telecommunication Services is a service oriented operation. It is envisioned that the operation would meet the needs of the faculty and staff population as well as the residential and commuter student demands.
- To place an order for Wireless Service, please submit your request in writing to the Director of Telecommunication Services. Approvals and certification of funds must be submitted prior to work. Please allow 4-5 working days after approval has been granted.
Long Distance Calls Policy
The University Operator will not place long distance calls. All departments have designated long distance access.
General Policy: The University switchboard operators are available to receive live calls from 8 AM to 5 PM, Monday through Friday, excluding University holidays. Operators can be reached by dialing 0 from any University phone, or by dialing 443.885.3333 from outside lines.
To minimize internal calls to the switchboard operators, employees and students are encouraged to use this directory to search for telephone numbers, or log on to the MSU website at www.morgan.edu and go to the "General Info" section. Departments and students should maintain a list of frequently dialed numbers to reduce the need for number searching and calls to the switchboard. Some telephones are able to store speed dialing lists. Use of such features is strongly recommended. It is also important that such lists are kept current, to encourage the use of these lists and features.
For on-campus Directory Assistance, please dial "0" for the University Operator. For off-campus directory assistance, please go to www.411.com or other directory search engines. The University Operator will not place long distance calls.
All departments have designated long distance access. If assistance is required in this area, please contact the HELP Desk.
Special Event Notification
The University Switchboard is an invaluable tool for persons organizing special events on Morgan State University's campus. Often people call the University Switchboard in search of information concerning a particular event taking place on the campus, which the University Switchboard staff cannot provide, if they have not been apprised. To this end, all faculty and staff are advised to forward all pertinent information concerning special events they intend to hold on the campus (conferences, concerts, testing, reunions, etc.) to the Office of Telecommunication Services.
University Post Office
The University Post Office is located in the Montebello Complex, Lower Level - Room C-07. The Post Office processes incoming and outgoing mail for faculty, staff and students. Postal fees for University related mail are charged to departmental budgets on a monthly basis. Remember: Using pre-printed University envelopes for personal mail is forbidden and could result in disciplinary action.
Postal services and courier services include the following:
- U.S. Post Office Express Mail
- U.S. Post Office Priority Mail
- Certified Mail with Return Receipt
- Insured Mail
- Federal Express
- DHL Express (International Shipments Only)
- U.P.S. Express and Ground
****PLEASE CHECK FOR ADDRESS CORRECTIONS BEFORE MAILING, THERE IS AN ADDRESS CORRECTION FEE CHARGED BY OUR VENDORS.
THE POST OFFICE IS RESTRICTED FROM SHIPPING TO EMBARGO COUNTRIES.
Emergency Release/Closure Procedures
Emergency circumstances may arise resulting in campus activities being postponed, delayed or canceled when the safety and general welfare of students, faculty and staff may be adversely affected (i.e., power outages, weather, etc.). During each occurrence, the University will advise faculty, staff and students of the services and the persons to be affected through the following means of communication:
- The University's website - www.morgan.edu*
- Main University Telephone Number - 443.885.3333*
- WEAA - 88.9 FM (Morgan State University's Radio Station)
- A variety of other radio and television stations
*Official Sources. Others are unofficial.
If an individual is unable to obtain information through the aforementioned means, the University Police Department may be contacted at 443-885-3103.
For more information concerning the services provided, please contact the Office of Telecommunication Services at 443-885-3900; or stop by our office, located in the Montebello Complex, Lower Level, Room C-07.
Office of Telecommunication Services
Michelle Carter, Telecommunication Manager
Montebello Complex, Rm. C-07
1700 E. Cold Spring Lane
Baltimore, Maryland 21251