Employee Technology FAQs
GET STARTED AND STAY CONNECTED!
The Morgan State University Academic Catalog mandates that Morgan email use is required for all official, electronic university communication. Each student, faculty and staff is assigned a Morgan Network Account. The username and password for the Morgan Network will provide you with access to Morgan email, WebSIS/Banner, Blackboard, computers throughout campus, and the Morgan wireless network.
START USING YOUR MORGAN NETWORK ACCOUNT IMMEDIATELY
There is no need to request a Morgan Network account. An account will be generated for you automatically upon completion of the employment process. Please contact your department or HR for your email username.
DETERMINE YOUR INITIAL MORGAN NETWORK ACCOUNT PASSWORD
Your initial password begins with the first letter of your first name capitalized, the first letter of your last name in lowercase, and your 8-digit Employee (Banner) ID number. See the chart below for examples.
Your initial password must be changed using the instructions below after your first login.
CHANGE YOUR INITIAL PASSWORD & SET UP YOUR SECURITY QUESTIONS
After you successfully log onto the Morgan Network using your initial password, you must create a new password using the instructions at https://resetmypwd.morgan.edu. From that site, select the "Change My Password" option to create a new password. All passwords must contain a minimum of 8 characters, which should include at least one capital letter and at least one number. You may not use any part of your first or last name. Your password expires every 90 days, but you can change your password before the 90-day period.
Select the "My Security Questions" link to set up your personal security questions and answers. We strongly encourage you to create your security questions so you can self-manage your Morgan Network Account.
GET HELP WITH YOUR MORGAN NETWORK ACCOUNT
If you experience trouble logging into your Morgan Network Account (i.e., logging in or changing your password) and you've already created your security questions, visit https://resetmypwd.morgan.edu and follow the appropriate set of instructions.
If you have not already created your security questions, contact the Service Desk by calling 443-885-4357, emailing ServiceDesk@morgan.edu, or visiting www.morgan.edu/ServiceDesk.
MORGAN STATE UNIVERSITY EMAIL
Morgan State University uses Google as its email provider. As mandated in all Morgan State University Academic Catalogs, Morgan email use is required for all official, electronic University communication. You may access your Morgan email account by visiting http://mail.morgan.edu. Follow these instructions to set up Morgan email and other related Google Apps on your mobile device.
Blackboard is a web-based Learning Management System (LMS) used for web enhanced, hybrid and online courses; it also features space for campus organizations and committees. Access Blackboard at https://morgan.blackboard.com/ or selecting the "BLACKBOARD" link at the top of the Morgan State web site. For problems with Blackboard, employees may contact Karen Rubinstein (email@example.com or 443-885-1103). Instructions for using Bb.
MORGAN'S WIRELESS NETWORK
Access to Morgan's wireless network is available campuswide. You can connect to the Morgan Wireless network by selecting "MSU Secure" from the list of available networks and entering your Morgan Network Account username and password when prompted.
OTHER HELPFUL LINKS
Service Desk - 24/7 Technology Support
Technology Policies, Standards and Guidelines
Gartner Research Portal
Academic Technology Services
Technology Reference Guide
Academic Technology Guides and Tutorials