Job # 2014-032 (042230)
Job Type Administrative
Department School of Graduate Studies
Class Code 9003
Bargaining Unit No
FLSA Status Exempt
Salary Commensurate with experience
Posting Date June 13, 2014
Closing Date Open Until Filled



Department:    School of Graduate Studies

Duties:    Provides administrative and analytical support to the Dean and the Assistant/Associate Deans in meeting the mission of the School of Graduate Studies by performing varied tasks;  monitors the division budget and resolves student related problems;  completes faculty contract certifications; acts as a campus administrative support liaison; performs general office management duties; utilizes best practices in customer service; assists with planning and development of student awards and orientation programs; works with auxiliary administrative teams of the School of Graduate Studies, the institute for Urban Research and the Center for Continuing and Professional studies;  prepares and submits travel and expense reports; prepares correspondence and maintains records of communications;  keeps Graduate School minutes and a record of Graduate Council actions; supports the thesis and dissertation submission process; responds to requests and inquiries; coordinates the School of Graduate Studies activities;  communicates with external vendors; works on special projects; works with a high degree of independence and sensitivity to confidentially;  coordinates the office workflow; trains staff and ensures appropriate assignment of duties and responsibilities;  identifies and resolves problems; conducts internal and external research; ensures professionalism and customer service among the administrative staff and graduate assistants; performs other duties, as required.

Minimum Qualifications:   Bachelor’s Degree; Five (5) years of relevant experience in customer service working in a graduate or adult high education setting.

Preferred:  Masters Degree.

Requirements:   Knowledge and skill in operating manual and automated office equipment; knowledge of electronic data base management systems and web based applications;  skill in using Microsoft Suite applications; ability to work with external vendors; ability to plan and manage a budget; ability to supervise and manage; ability to organize; ability to work independently; ability to communicate effectively;  ability to use data-driven applications to manage contacts and inquiries using office tools and enterprise systems.

To Apply:  Send letter of interest indicating Job #2014-032, a resume with your salary requirements,  a MSU Employment Application and three names of references with telephone numbers to: Morgan State University, Office of Human Resources, 1700 East Cold Spring Lane, Baltimore, Maryland 21251 or  e-mail your information to jobs@morgan.edu. EEO/AA