Data Security

Identity Theft 911

NOTICE
PLEASE READ THE BELOW TEXT IN ITS ENTIRETY
AS IT CONTAINS IMPORTANT INFORMATION THAT MAY AFFECT YOU

 

Dear Current or Former Member of the Morgan Student Family:

MORGAN STATE UNIVERSITY is committed to preserving the privacy and security of its students, faculty and its staff; however, sometimes mistakes occur and circumstances beyond our control create the potential for undesired consequences. Such an incident did occur a few years ago on another university campus, in a state far away from Maryland. It had, and perhaps continues to have the possibility of affecting some of our former or current students. That, simply put, is why this notice is being posted.

Morgan State University is notifying some current or former students that their personal information, such as name and social security number, appeared for a brief period of time on an unsecured University of Rhode Island (URI) server not meant to house such sensitive information.

The security breach occurred on March 16, 2007 on a server used by faculty in URI’s College of Business Administration. A former Morgan faculty member, who was, at the time, a member of the faculty at URI, erroneously uploaded this information to the server.

Once University of Rhode Island administrators realized the error, the unsecured server was immediately shut down and the personal information was no longer accessible. The University is assured that this incident was isolated to URI’s College of Business Administration.

URI officials learned of the security breach on July 31, 2012 and the Morgan State University administration was informed that the personal records of approximately 79 current or former MSU had been exposed. This information may have included student names, addresses, social security numbers and/or grades.

Morgan takes seriously its responsibility to protect the sensitive information of its students, faculty and staff and takes every precaution to ensure their privacy. Although there are no reports of identity theft related to this incident, both universities (URI and MSU) are collectively notifying students and informing them that their sensitive information was accessible on this unsecured server by unauthorized individuals and offering assistance.

HERE IS WHAT WE ARE DOING TO ASSIST STUDENTS AFFECTED

URI has acknowledged the error in handling certain private information and is offering Morgan State University students additional precautions to help mitigate against the possibility of identity theft, free of charge*.

Morgan has worked with URI to identify and notify those students who may have been affected.

While there are no reports of incidents of problems associated with this breach, those students who have been notified by mail that their records may have been compromised are being offered access to Triple Bureau Credit Report, Triple Bureau Credit Monitoring and Public Records Monitoring services at NO CHARGE*. Students will be provided with alerts whenever changes occur to any of their credit files from Experian, Equifax or TransUnion for a period of 12 months from the date of their enrollment.

In most case, notifications will be sent to you, the student, on the same day that any changes or updates take place by any of the three credit bureaus.

In the unlikely event that any suspicious activity occurs, you will also have full access to fraud resolution experts provided by Identity Theft 911, which is a nationally recognized organization specializing in identity theft education and resolution.

If you have any questions, think you may have a problem or in the unlikely event that you become a victim, a personal fraud specialist will work with you on a one-on-one basis, every step of the way. This education and resolution service will last for one full year and is also at no cost* to you.

During the period of that this resolution service is in effect, you are also entitled to receive:

  • Unlimited access to your dedicated, personal fraud specialist via toll-free number;
  • Help with answering any questions and providing guidance with the situation;
  • Assistance with taking immediate protective measures to assist in limiting potential damage to your identity;
  • Notification to credit bureaus, creditors and collectors, government agencies, and relevant parties if necessary;
  • Comprehensive case file creation to assist law enforcement, if necessary; and,
  • All phone calls and documentation needed to resolve your identity theft should you become a victim.

 

How To enroll for the free services

To enroll in Triple Bureau Credit Report, Triple Bureau Credit Monitoring and Public Records Monitoring services* at NO CHARGE, please CLICK HERE and follow the instructions provided. When prompted, please provide the unique code† you received in the mail.

To take advantage of the Identity Theft 911 services, or to obtain additional information about these services, please call the Identity Theft 911 help line at 1-800-405-6108 and supply the fraud specialist with your unique code†.

 

What YOU can do on YOUR own to address this situation

If you choose not to use these services, we are strongly urging all members to do the following:

If you choose to place a fraud alert on your own, you will need to contact one of the three major credit agencies directly at:

  • Experian (1-888-397-3742)
  • Equifax (1-800-525-6285)
  • Transunion (1-800-680-7289)

Also, should you wish to obtain a credit report and monitor it on your own, please:

  • IMMEDIATELY obtain free copies of your credit report and monitor them upon receipt for any suspicious activity. You can obtain your free copies by going to the following website: www.annualcreditreport.com or by calling toll-free at 1-877-322-8228. (Hearing impaired consumers can access their TDD service at 1-877-730-4204.
  • Upon receipt of your credit report, we recommend that you monitor and review it carefully for any suspicious activity.
  • Be sure to promptly report any suspicious activity to URI or Identity Theft 911.

 

Morgan State University IS HERE TO ASSIST

If you would like to speak with a representative from Morgan State University regarding this incident, please call Ms Tanya Rush, Associate Vice President for Student Affairs at 443-885-3257 from 8:30 a.m. to 4:30 p.m. Eastern Daylight Time, Monday through Friday

We take our responsibilities to protect personal information very seriously and sincerely apologize for any difficulty or inconvenience that this may have caused you.

 

click to enroll
Identity Theft 911


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*Triple Bureau Credit Report, Triple Bureau Credit Monitoring and Public Records Monitoring services require an active e-mail address to receive alerts and are delivered electronically via the internet.

†If you did not receive a unique code in the mail, you may not qualify or may not be affected by this incident. Please contact Morgan State University’s Office of Student Affairs for further information at 443-885-3257 and ask to speak with Ms. Tanya Rush.