Prof. Xingxing Zu is an Associate Professor in the Departments of Information Science & Systems. Prof. Zu received bachelor and master degrees in Industrial Engineering at Tianjin University and a Ph.D. in Operation Management at Clemson University. She has teaching and research experiences in the areas of operations management, supply chain management, quality management/Six Sigma/lean, quality and risk management in project management, statistics, sustainable operations management, etc.
Prof. Zu's research interests include:
- Implementation of business process improvement methods such as total quality management, six sigma, and lean in manufacturing and service industries
- Quality assurance in global supply chain
- Sustainable operations management applications and impacts
- Zu, X., Kaynak, H. forthcoming. An agency theory perspective on supply chain quality management. International Journal of Operations & Production Management.
- Zu, X., Yao, D.Q., and Zhu, X.W. forthcoming. Quality management in China: The effect of firm characteristics and cultural profile. International Journal of Quality & Reliability Management.
- Zu, X., Robbins, T., and Fredendall, L.D. 2010. Mapping the critical links between organizational culture and TQM/Six Sigma practices. International Journal of Production Economics, 123(1), 86-106.
- Zu, X., and Fredendall, L.D. 2009. Enhancing Six Sigma implementation through human resource management. Quality Management Journal, 16(4).
- Zu, X. 2009. Infrastructure and core quality management practices: How do they affect quality? International Journal of Quality & Reliability Management, 26(2), 129-149.
- Zu, X., Fredendall, L.D., and Douglas, T.J. 2008. The evolving theory of quality management: The role of Six Sigma. Journal of Operations Management, 26(5), 630-650.
- Radhakrishnan, A., Zu, X., and Grover, V. 2008. A process-oriented perspective on differential business value