If you need technical assistance at MSU, you can- For IT related questions only!

Information Technology Department Gilbert H. Morgan, Director gilmorgan@moac.morgan.edu Gary H. Press, Associate Director gpress@moac.morgan.edu

PROGRAMMING AND SYSTEM ANALYSIS

Supervisor: Mr.Steven Law

Services: The Programming and System Analysis staff is responsible for the maintenance and support of all central on-line production systems and their associated software applications. Specific support of the various systems is coordinated through the following contacts:

• Student Information System - Steven Law
• Human Resource System, FMIS, & EDS
• Financial Records System - Gary Walker
• ORL System & FOCUS Reports
• Alumni Development System & Direct Loan
• AdHoc Reporting - Don Steedman

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OPERATIONS & PRODUCTION

Supervisor: Ms. Barbara Hall, Supervisor for Operations

Services: The Operations and Production staff is responsible for the centralized system processing of user-requested data and output reports. They also are responsible for maintaining data integrity by performing daily backups of all production software. All jobs ready for production run must be submitted to the Supervisor or Assistant Supervisor for priority scheduling. Authorized user personnel may retrieve completed jobs during first-shift operations. The Operations & Production staff provides the following services:

• Create Mass Printed Labels per User Request
• Collate and Distribute Printed Ad-hoc Reports
• Process User Batch Requests
• Perform Daily Backups of All Production Software & Data
• Error Recovery Services

Fax Machine 410-319-3979

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