BANNER FAQs

GENERAL | BANNER ACCESSRECORDS & REGISTRATION


GENERAL
What is Banner?
What is Self-Service Banner?
What is Internet Native Banner?

What is the preferred browser for INB and WebSIS?
Who are the Banner Data Custodians?
What training is available for Internet Native Banner?
How can I access Banner data and reports?

BANNER ACCESS
How do I access Self-Service Banner?
How do I access Internet Native Banner?
What is the procedure for obtaining access to Internet Native Banner (INB)? 

RECORDS & REGISTRATION
How do I go about gaining access to other screens in Banner that I need and cannot currently access?
Are all faculty able to assist students with registration in Banner?
Can I print a list of the students in my class?
How can I send an email to every student in my class?
How do I request a grade change after an initial grade has already been submitted?



ANSWERS

GENERAL

What is Banner?
Banner is a web-based, administrative software application developed by SunGuard SCT specifically for higher education institutions. Banner provides data through an online environment that allows University employees and students to perform various functions in a highly effective manner that is totally integrated and shared among departments across the University. There is only one Banner database but two distinct ways to view the data: Self Service Banner (WebSIS) and Internet Native Banner (INB).   (back to top)

What is Self-Service Banner?
Self-Service Banner, known as WebSIS, is a user-friendly online tool that allows for management of personal and academic information through the use of hyperlinks, eliminating the need to stand in line or fill out paper forms. The majority of University employees and all students use Self-Service Banner as follows:

Faculty
• Enter grades
• Access class lists on-line
• Check my schedule on-line
• Perform degree audits
• Access and update personal information


Staff
• Complete and submit time sheets
• View leave balances
• Verify benefit and pay information
• Request leave
• Access and update personal information
• Process budget requisitions

Students
• Register for classes
• Make payments and view account information
• View and update financial aid information
• View grades and academic transcript
• Access and update personal information
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What is Internet Native Banner?
Internet Native Banner is a more robust online tool, typically restricted to department heads (e.g., Vice Presidents, Deans, Chairpersons, and Directors) who require a good deal of detailed information. The level of access to Internet Native Banner is determined by the Banner Data Custodians.   (back to top)

What is the preferred browser for INB and WebSIS?
The preferred browser for Banner is Internet Explorer.   (back to top)

Who are the Banner Data Custodians?
Since Banner is an integrated system, each area has assigned one individual to serve as the Data Custodian of departmental data. Data Custodians are responsible for deciding a user's level of Banner access for navigation and reporting purposes. The data custodians are as follows:

Student Records - Hans Cooper (Hans.Cooper@morgan.edu)
Admissions - Shonda Gray (Shonda.Gray@morgan.edu)
Financial Aid - Tanya Wilkerson (Tanya.Wilkerson@morgan.edu)
Billing and Receivables - Moni Tenabe (Moni.Tenabe@morgan.edu)
Human Resources - Armada Grant (Armada.Grant@morgan.edu)
Finance - Patrick O'Brien (Patrick.Obrien@morgan.edu)
Housing - Christina Jones (Christina.Jones@morgan.edu)
 (back to top)

What training is available for Internet Native Banner (INB)?
Some INB training is provided in face-to-face sessions while other training is available on-line. You must have Banner access PRIOR to attending face-to-face Banner training sessions since you will need your INB username and password for training purposes.  

Online Training:
Finance
Human Resources

University INB Training Contacts:
Student Records - Records & Registration, ext. 3300
Academic Budget - Sharon Oliver-Whitehurst, ext. 4681
Finance & Procurement - Lois Whitaker, ext. 3966
Budgets - Bickram Janak, ext. 3587
Purchase Card - Shena Donovan, ext. 4565
 (back to top)

How can I access Banner data and reports?
For general Morgan State University institutional data, contact Cheryl Rollins in the Office of Institutional Research at ext. 4429 or at Cheryl.Rollins@morgan.edu.   

For all other data and reporting needs, contact Cynthia Mendoza-Robinson in the Office of Planning and Information Technology at ext. 4596 or at Cynthia.Mendoza@morgan.edu.    (back to top)


BANNER ACCESS

How do I access Self-Service Banner?
To access Self-Service Banner, click the WebSIS link at the top of the Morgan State home page and enter your username and password.  Your username and password are the same as what you use for your Morgan email.    (back to top)

How do I access Internet Native Banner?
Because Internet Native Banner (INB) is a restricted user system, the Data Custodians must allow access to INB.  
(back to top)

What is the procedure for obtaining access to Internet Native Banner (INB)?
Determine the specific Banner forms or data fields that you would need to view. Explain to your supervisor how access to these data pertains to your job function, particularly if you will be requesting "update" access. INB access will be granted on a "need to know" basis and, therefore, it is imperative that you specify the purpose of your desired access.  

1.      Request that your supervisor send a memorandum approved by your Vice President or Dean to the appropriate Data Custodian based on the fields that you wish to access. Once your request is approved by the Data Custodian, your request will be forwarded to the Administrative Computing department.  

2.      A representative from the Administrative Computing department will contact you via e-mail once your account has been set up.     (back to top)


RECORDS & REGISTRATION

How do I go about gaining access to other screens in Banner that I need and cannot currently access?
Access to the various screens in Banner must be approved by the dean of the school.  Upon approval, the dean will send an email, detailing the screen(s) for which access is needed to the Registrar, Mr. Hans Cooper.  Once Mr. Cooper approves the request, the email is then forwarded to Mr. Donald Steedman who will process the request.   (back to top)

Are all faculty able to assist students with registration using Banner?
Only those faculty with access to the registration screen in Internet Native Banner are able to assist students with registration. If you do not already have access to this screen, you must follow the proper protocol.    (back to top)

Can I print a list of the students in my class?
Yes.  Follow the steps below to obtain a list of students enrolled in your class:

  1. Logon to WEBSIS. 
  2. Select the “Faculty and Advisors” link from the Main Menu page.
  3. Enter your desired term on the “Term Selection” page. 
  4. Select the appropriate CRN number in the “CRN Selection” screen. 
  5. Pull up your class list and print the screen making sure that you have scrolled down for every student on the class roster.
    (back to top)

How do I send an email to every student in my class?
Use the following steps to send an email to every student in your class:

  1. Logon to WEBSIS. 
  2. Select the “Faculty and Advisors” link from the Main Menu page.
  3. Enter your desired term on the “Term Selection” page. 
  4. Select the appropriate CRN number in the “CRN Selection” screen. 
  5. Go to “Summary Class List” at the bottom of the page and select “Email Class.”  A dialog box will appear with the students’ email addresses. 
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How do I request a grade change after an initial grade has already been submitted?
After grades are rolled and/or the system is closed to enter changes to grades, the following steps must be taken to have a change of grade submitted and processed properly:

  1. Access the online Grade Change Form from the Deans, Chairs & Faculty Information Hub in Blackboard. 
  2. Complete and submit the form online.
  3. Check your Morgan email address for a decision (approval/disapproval) on your grade change request. 
  4. Do NOT submit paper or email grade change requests to your department, college/school, or the Registrar's Office. 
    (back to top)