BANNER FAQs
GENERAL | BANNER ACCESS | RECORDS & REGISTRATION
GENERAL
What is Banner?
What is Self-Service Banner?
What is Internet Native Banner?
What is the preferred browser for INB and WebSIS?
Who are the Banner Data Custodians?
What training is available for Internet Native Banner?
How can I access Banner data and reports?
BANNER ACCESS
How do I access Self-Service Banner?
How do I access Internet Native Banner?
What is the procedure for obtaining access to Internet Native Banner (INB)?
Whom do I contact if my Internet Native Banner password has expired?
Whom do I contact if I forgot my Internet Native Banner password?
RECORDS & REGISTRATION
I have forgotten my WebSIS User ID. What should I do?
I have forgotten my WebSIS PIN. What should I do?
How do I go about gaining access to other screens in Banner that I need and cannot currently access?
Are all faculty able to assist students with registration in Banner?
Can I print a list of the students in my class?
How can I send an email to every student in my class?
How do I change a student’s grade after an initial grade has already been submitted?
ANSWERS
GENERAL
What is Banner?
Banner is a web-based, administrative software application developed by SunGuard SCT specifically for higher education institutions. Banner provides data through an online environment that allows University employees and students to perform various functions in a highly effective manner that is totally integrated and shared among departments across the University. There is only one Banner database but two distinct ways to view the data: Self Service Banner (WebSIS) and Internet Native Banner (INB). (back to top)
What is Self-Service Banner?
Self-Service Banner, known as WebSIS, is a user-friendly online tool that allows for management of personal and academic information through the use of hyperlinks, eliminating the need to stand in line or fill out paper forms. The majority of University employees and all students use Self-Service Banner as follows:
Faculty
• Enter grades
• Access class lists on-line
• Check my schedule on-line
• Perform degree audits
• Access and update personal information
Staff
• Complete and submit time sheets
• View leave balances
• Verify benefit and pay information
• Request leave
• Access and update personal information
• Process budget requisitions
Students
• Register for classes
• Make payments and view account information
• View and update financial aid information
• View grades and academic transcript
• Access and update personal information
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What is Internet Native Banner?
Internet Native Banner is a more robust online tool, typically restricted to department heads (e.g., Vice Presidents, Deans, Chairpersons, and Directors) who require a good deal of detailed information. The level of access to Internet Native Banner is determined by the Banner Data Custodians. (back to top)
What is the preferred browser for INB and WebSIS?
The preferred browser for Banner is Internet Explorer. (back to top)
Who are the Banner Data Custodians?
Since Banner is an integrated system, each area has assigned one individual to serve as the Data Custodian of departmental data. Data Custodians are responsible for deciding a user's level of Banner access for navigation and reporting purposes. The data custodians are as follows:
Student Records - Paul Thompson (Paul.Thompson@morgan.edu)
Admissions - Shonda Gray (Shonda.Gray@morgan.edu)
Financial Aid - Tanya Wilkerson (Tanya.Wilkerson@morgan.edu)
Billing and Receivables - Moni Tenabe (Moni.Tenabe@morgan.edu)
Human Resources - Armada Grant (Armada.Grant@morgan.edu)
Finance - Patrick O'Brien (Patrick.Obrien@morgan.edu)
Housing - Christina Jones (Christina.Jones@morgan.edu)
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What training is available for Internet Native Banner (INB)?
Some INB training is provided in face-to-face sessions while other training is available on-line. You must have Banner access PRIOR to attending face-to-face Banner training sessions since you will need your INB username and password for training purposes.
Online Training:
Finance
Human Resources
University INB Training Contacts:
Student Records - Stacey Tyson, ext. 3599
Academic Budget - Sharon Oliver-Whitehurst, ext. 4681
Finance & Procurement - Lois Whitaker, ext. 3966
Budgets - Bickram Janak, ext. 3587
Purchase Card - Shena Donovan, ext. 4565
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How can I access Banner data and reports?
For general Morgan State University institutional data, contact Cheryl Rollins in the Office of Institutional Research at ext. 4429 or at Cheryl.Rollins@morgan.edu.
For all other data and reporting needs, contact Cynthia Mendoza-Robinson in the Office of Planning and Information Technology at ext. 4596 or at Cynthia.Mendoza@morgan.edu. (back to top)
BANNER ACCESS
How do I access Self-Service Banner?
To access Self-Service Banner, click the WebSIS link at the top of the Morgan State home page and then click the link "Enter the Secure Area." The User ID is your SSN or Student/Faculty ID number and the PIN number is your birthdate (MM/DD/YY). (back to top)
How do I access Internet Native Banner?
Because Internet Native Banner (INB) is a restricted user system, the Data Custodians must allow access to INB.
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What is the procedure for obtaining access to Internet Native Banner (INB)?
Determine the specific Banner forms or data fields that you would need to view. Explain to your supervisor how access to these data pertains to your job function, particularly if you will be requesting "update" access. INB access will be granted on a "need to know" basis and, therefore, it is imperative that you specify the purpose of your desired access.
1. Request that your supervisor send a memorandum approved by your Vice President or Dean to the appropriate Data Custodian based on the fields that you wish to access. Once your request is approved by the Data Custodian, your request will be forwarded to the Administrative Computing department.
2. A representative from the Administrative Computing department will contact you via e-mail once your account has been set up. You will be provided with a username and a temporary password which must be changed upon your initial login to Banner. You will be prompted to change your password periodically.
If you do not change your password after 45 days OR if you do not login to Banner for at least 45 days, your password will expire and it will need to be reset. To request that your password be reset, send an e-mail to Mr. Don Steedman in Administrative Computing (Donald.Steedman@morgan.edu).
If you do not login to Banner for 90 consecutive days, you will have to request that your Banner access be reinstated. To have your INB access reinstated, you would need to follow the two steps listed above. (back to top)
Whom do I contact if my Internet Native Banner password has expired?
You will be prompted to change your password shortly before the expiration date. If you do not change your password before it expires, you must send an e-mail to Mr. Don Steedman in Administrative Computing (Donald.Steedman@morgan.edu). (back to top)
Whom do I contact if I forgot my Internet Native Banner password?
If you forgot your password, send an e-mail to Mr. Don Steedman in Administrative Computing (Donald.Steedman@morgan.edu). (back to top)
RECORDS & REGISTRATION
I have forgotten my WebSIS User ID. What should I do?
You may use your social security number (without the dashes) in place of your 8-digit Banner ID. If you are still experiencing problems logging into WebSIS, call the Office of Records and Registration on extension 3300. (Call the Office of Human Resources at extension 3195 for web time sheet login problems.) (back to top)
I have forgotten my WebSIS PIN. What should I do?
Perform the steps below if you have forgotten your WebSIS PIN:
- Type in your ID and click on the “Forgot PIN” box.
- When the “Security Answer” screen appears, answer the security question and click “Submit Answer.” Your PIN will be reset to your 6-digit date of birth (mm/dd/yy). You may then change your PIN on this screen.
If you still experience problems with WebSIS, call the Office of Records and Registration on extension 3300 for any issue or question related to student data. (Call the Office of Human Resources at extension 3195 for web time sheet login problems.)
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How do I go about gaining access to other screens in Banner that I need and cannot currently access?
Access to the various screens in Banner must be approved by the dean of the school. Upon approval, the dean will send an email, detailing the screen(s) for which access is needed to the Registrar, Paul W. Thompson, II. Once Mr. Thompson approves the request, the email is then forwarded to Mr. Donald Steedman who will process the request. (back to top)
Are all faculty able to assist students with registration using Banner?
Only those faculty with access to the registration screen in Internet Native Banner are able to assist students with registration. If you do not already have access to this screen, you must follow the proper protocol. (back to top)
Can I print a list of the students in my class?
Yes. Follow the steps below to obtain a list of students enrolled in your class:
- Logon to WEBSIS using your ID and PIN number.
- Select the “Faculty and Advisors” link from the Main Menu page.
- Enter your desired term on the “Term Selection” page.
- Select the appropriate CRN number in the “CRN Selection” screen.
- Pull up your class list and print the screen making sure that you have scrolled down for every student on the class roster.
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How do I send an email to every student in my class?
Use the following steps to send an email to every student in your class:
- Logon to WEBSIS using your ID and PIN number.
- Select the “Faculty and Advisors” link from the Main Menu page.
- Enter your desired term on the “Term Selection” page.
- Select the appropriate CRN number in the “CRN Selection” screen.
- Go to “Summary Class List” at the bottom of the page and select “Email Class.” A dialog box will appear with the students’ email addresses.
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How do I change a student’s grade after an initial grade has already been submitted?
After grades are rolled and/or the system is closed to enter changes to grades, the following steps must be taken to have a change of grade submitted and processed properly:
- Obtain a Change of Grade form from your department or dean's office.
- Properly fill out the form providing an explanation for the grade change.
- Sign the form and then obtain a signature from your Dean.
- Forward the form or have it forwarded to the Office of Records & Registration, Montebello A-112. Forms MUST be submitted by a faculty or staff ONLY! The Registrar will NOT accept Change of Grade forms from students.
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