Technology for New Employees

Getting Started with Technology @ MSU

Email Instructions and Support
HELP Desk
New/Upgraded Telephone Service
Banner/WebSIS
Technology FAQs
Technology Services
Technology Reference Guide
Wireless Access
Blackboard
Academic Technology Support
Instructional Training Services
Software Tutorials
Computer Labs
University Resource Listing
Institutional Research
Announcements, Publications, and Surveys
Illegal File Sharing Guidelines



EMAIL INSTRUCTIONS FOR NEW FACULTY AND STAFF
The 2010-2013 Morgan State University Academic Catalogs mandate that Morgan email use is required for all official, electronic University communication.  Each student, faculty and staff is assigned a Morgan Network account.  The username and password for the Morgan Network will provide you with access to Morgan email, Blackboard (if applicable), computers throughout campus, and the Morgan wireless network.  Follow the instructions below to begin using your Morgan Network account today!  Note:  The username and password for your Morgan Network account will not provide you with access to WebSIS.

Requesting an Email Account
Fill in your personal information on the Email Request Form online (select Typewriter to begin), print the form with your information and obtain approver signatures.  Follow the instructions on the form for submission to the HELP Desk.  Once your information has been verified and your account created, you will be contacted by a HELP Desk representative who will provide you with your username and temporary password.  Note:  Handwritten forms will not be accepted.

Setting Up Your Email

  1.  Once you have been provided with an email username and temporary password, you will need to set up a series of security questions in order to change and manage your password.
  2. Visit http://resetmypwd.morgan.edu.  Select "My Security Questions" and follow the instructions.
  3. After you set up your secuirty questions, change your temporary password by selecting the "Change My Password" link and following the instructions.
  4. Now begin using your Morgan email account regularly and share your address with colleagues and vendors!

Accessing Your Email
To access your email account, visit http://mail.morgan.edu or select the "WEBMAIL" link from the Morgan homepage.  Enter your username and initial password to sign in.  Your email username is everything belore the "@morgan.edu" in your email address.  For example, john.doe would be the username for john.doe@morgan.edu.

Getting Help with Email
If you experience trouble with your Morgan email account (i.e., loggin in or changing your password) and you've already created your security questions, visit http://resetmypwd.morgan.edu and follow the instructions.  If you have not already created your security questions, contact the HELP Desk at 443-885-4357 or at helpdesk@morgan.edu, Monday through Friday, from 8:00 a.m. to 5:00 p.m. EST.  Employees are strongly encouraged to establish their security questions so they can self-manage their email accounts.
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Wireless Network
Most buildings and some outdoor areas on campus are wireless.  To connect to a Morgan wireless network, select "MSU Wireless" from the list of available networks.  Your username and password for the Morgan wireless network is the same as your username and password for Morgan email, Blackboard, and campus computers throughout campus. 
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