2012- 109 LOAN OFFICE ASSISTANT
| Job # | 2012-109 |
| Job Type | Contractual |
| Department | Financial Aid |
| Class Code | 2655 |
| Bargaining Unit | No |
| FLSA Status | Non-Exempt |
| Job Status | Full-Time |
| Hiring Salary | Commensurate with Experience |
| Pay Range | N/A |
| Posting Date | November 6, 2012 |
| Closing Date | Open Until Filled |
Department: Financial Aid
Duties: Facilitates the efficient processing of loan funds to ensure that the student receives their funding in an timely manner; ensures quality customer service and delivery of student aid to perspective and current students via telephone or in person; assures compliance with federal, state, and institutional guidelines; performs routine electronic processes for all loan programs; troubleshoots and resolves student loan issues; assists with the completion of regular reconciliation of the loan program; processes reports to assist in the evaluation of loan operations; works closely with other campus offices and outside constituencies to resolve discrepancies; assists with preparation of various alternative loans as needed; assists with various office reports related to loan programs; remains current with knowledge and use of financial aid software; performs other duties as required.
Minimum Qualifications: High School Diploma or GED. Two years of office experience, which includes the production of documents using automated equipment and software.
Requirements: Prior financial aid or loan processing experience preferred, knowledge of office practices, procedures and equipment; knowledge of business English; excellent communication and customer service skills; knowledge of Microsoft Office Suite; skill in operating manual and automated office equipment; skill in maintaining clerical records; ability to maintain a professional demeanor at all times; ability to understand and follow instructions; ability to interact with the public, employees, and students in a courteous and professional manner at all times; ability to plan, organize, prioritize, and execute multiple and continuing assignments with only general instructions; ability to create and work in spreadsheets.
To Apply: Send letter of interest indicating Job #2012-109, a Morgan State University Application for Employment, and three names of references with telephone numbers to: Morgan State University, Office of Human Resources, 1700 East Cold Spring Lane, Baltimore, Maryland 21251 or you may e-mail your information to jobs@morgan.edu. EEO/AA
NOTE: THE HIRING DEPARTMENT WILL CONTACT ONLY APPLICANTS SELECTED FOR INTERVIEW.
MORGAN STATE UNIVERSITY IS AN EQUAL OPPORTUNITY AFFIRMATIVE/ACTION EMPLOYER
As required by the 1986 Immigration Act, applicants should be prepared to present acceptable documentation showing their identities, U.S. citizenship or alien status and their authorization to work in the United States.
